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Frequently Asked Questions

Everything you need to know before you checkout.


WHAT IS THIS SALE?
This is our limited-time end of year sale event offering deep discounts across Black History Flashcards, games, apparel, and other educational resources. This is one of our biggest sales of the year and inventory is limited.


HOW LONG WILL THIS SALE LAST?
This sale runs for a limited time or until stock allocated for this promotion is gone or we reach hokiday shipping cut off…. DSeals and offers may change daily! Once sale inventory sells out, regular pricing resumes. If you’re considering it — don’t wait.


CAN I COMBINE THIS SALE WITH OTHER DISCOUNT CODES?
No. Pricing already reflects our deepest discounts and cannot be stacked with additional promo codes or offers.


ARE FREE GIFTS STILL AVAILABLE?
Some bonuses are limited-time gifts and will change regularily throughout the promotion!


IS THIS SITE MOBILE-FRIENDLY?
Yes. Over 70% of our customers shop on mobile. Our site is optimized for both iPhone and Android.

For the smoothest experience:

  • Use Chrome or Safari

  • Refresh the page if anything looks off

  • Avoid switching tabs during checkout


WHY DOES MY CART LOOK EMPTY OR RESET?
This can happen if:

  • You switch browsers or devices

  • You refresh during checkout

  • You are browsing in private/incognito mode

We recommend completing checkout in one session on one device.


ARE SALE ITEMS FINAL SALE?
Due to the deep discounts offered during the sale, many items are considered final sale but you can alwasy return unopened items for 30 days.


WHO ARE THESE PRODUCTS FOR?
Our customers purchase for:

  • For YOU! Perrsonal empowerment and learning

  • Children & grandchildren

  • Educators & classrooms

  • Cultural gifting

These are more than products — they are tools for pride, identity, and legacy.


WHEN WILL MY ORDER SHIP?
Orders are processed within 1–3 business days. During high-volume sales, shipping may take slightly longer, but all orders receive tracking once fulfilled and are sent with mainstream shippers such as USPS.


DO YOU SHIP INTERNATIONALLY?
Yes. International customers are responsible for any customs or import fees charged by their country.


WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, plus supported express options such as Apple Pay and PayPal where available and Pay Later such as Affirm and Afterpay, and Klarna! We JUST started accepting Cashapp!


WHAT IF SOMETHING GOES WRONG AT CHECKOUT?
If your screen freezes or behaves unexpectedly:

This helps prevent duplicate charges.


IS THIS A GOOD GIFT?
Absolutely. These are powerful, meaningful gifts that inspire conversation, pride, and historical awareness across generations.


IS MY PAYMENT INFORMATION SECURE?
Yes. Our checkout system uses encrypted secure payment processing such as Stripe and Paypal to protect your personal information.


WHY SHOULD I TRUST URBAN INTELLECTUALS?
Over half a million orders across 100s of 1000s of people our products into their homes, schools, and communities. We are a mission-led brand dedicated to education, empowerment, and reclaiming our history.


NEED HELP BEFORE ORDERING?
Contact support@urbanintellectuals.com with your query. Our support team is happy to assist you before checkout.


BEFORE YOU CHECKOUT

  • Double-check your cart

  • Confirm bonuses appear

  • Complete checkout in one session

  • Don’t wait — popular items sell out fast

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