If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at [email protected]
We’ll accept return requests for items that are unopened and unused. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
If you wish to return your item, we must receive your request within 30 days, of the date you received your item.
All return requests must be made to [email protected] Please supply your order number with communication.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within 7 days. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email [email protected] within 30 days of receiving your product to begin the process. Please enclose your order number and a photo of the damage so we can process your request.
After you’ve submitted a return request [email protected], we will send you a PDF of a return shipping label. Please print it out and affix to your package.
If the item is marked on the product page as non-refundable, it does not qualify for a return and cannot be refunded.
Digital products refunds
You must email [email protected] within 7 days of purchase in order for us to process refunds on digital products.